Application Support Specialist needed (Linux ideally RedHat)
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Автор:  Диман [ Пн мар 18, 2013 8:09 pm ]
Заголовок сообщения:  Application Support Specialist needed (Linux ideally RedHat)

Application Support Specialist (location Markham) Кому интересно - пишите в личку.

Job description
The application specialist operates, maintains and administrates the G&D 3S service applications and provides second level technical support for highly complex production systems which includes specialized software applications and hardware. The specialist will provide permanent solutions and ensures application integrity.

Operate, maintain and administrate G&D 3S proprietary and third party software components on site and remotely
Providing 2nd level B2B customer technical support and resolving issues promptly
Monitoring application issues and be proactive in resolving the issues.
Project manage changes and new deployment
Ensure that the integrity of applications are maintained by testing, patching and upgrading
Analyze data in various formats such as ASCII, XML and DB
Program small scripts and write small batch scripts
Maintain good documentation on production applications, which includes configurations, backup, change history information
Configure servers and workstations
Working with development team in Europe to deliver customer expectations and resolving issues
Troubleshooting server related application issues, including operating system issues.
Assist in the specification and estimation of projects where appropriate for bid work.
Installation and configuration of Linux (ideally RedHat), Solaris,TomCat and Apache

Qualifications, Experience and Educational Requirements
Minimum College certification in IT related field
A minimum of 5 years experience of technical support functions, preferably within in an international telecommunications or IT products & services environment.
Good knowledge in mobile communication, IT technologies and solutions.
Excellent written and verbal communication skills in English language.
Experience in installing and configuring Linux, including networking and user setup
Experience in Apache, Tomcat, Java applications, Nagios and Networking
Basic knowledge in SQL and Oracle databases
Ideally also ITIL, Active MQ and X.509 knowledge

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